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. fines are a regressive tax on the poorest of san francisco citizens. let me tell you, recently i ran into a san francisco resident and citizen who hasn't been to a library in more than 7 years. and that's because this person lost a borrowed videotape. the bill for the replacement was more than this person could afford to pay and there was no payment plan offered, no reduction offered, and no alternative to payment. or some way to work it out, for example, by volunteering to help the library or the public in some way. seven years of no library use because of one lost video. the point of the story is that fines and fees are a huge barrier to library use and the library in part recognizes that by giving kids free fines and seniors half off the usual adult 10 cents a fine. but those barriers should be removed entirely and that's something that you can [inaudible]. thank you. >> thank you very much. next speaker. if you could please speak on the microphone. that's on the overhead. thank you. >>> hi, my name is neil dahani. i sit on the board of san francisco beautiful and also the neighb
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